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Customer Survey

Customer Survey

  • Customer Satisfaction Survey


  • We are committed to delivering exceptional levels of customer satisfaction so we would really be grateful if you could spare just a few moments of your time to complete this survey. We’re very interested to understand how you feel we performed. Your feedback will enable us to continuously improve the service we’re able to offer our customers in the future.

    The scoring for questions are as follows:
    Excellent 100%
    Very Good 75%
    Good 50%
    Fair 25%
    Poor 0%

  • Customer Details


  • Question 1

    How would you rate the information you received from your insurer?


  • Question 2

    How would you rate your Ben Campbell Building Group Supervisor?


  • Question 3

    How would you rate the Trades used on your job?


  • Question 4

    How would you rate Ben Campbell Building Group in advising you of the process and progress of the work?


  • Question 5

    How would you rate the length of time it took to undertake the repairs?


  • Question 6

    How would you rate the quality of the repairs?


  • Question 7

    How would you rate the respect shown to you and your property?


  • Question 8

    How would you rate the overall service and professionalism you received from Ben Campbell Building Group?


  • Question 9

    What could we do to improve the service which we provided to you?